What’s the deal with “Crowdsourcing”?

So far this year I’ve spoken at two conferences with my co-worker Tonya Peters, and we conduct a “social media terms quiz” to assess the level of knowledge of the audience. The one term that consistently throws people off is “crowdsourcing”. Crowdsourcing is basically what it sounds like: outsourcing to a group. Or according to[…]

what’s the deal with… Web Accessibility and WCAG?

WCAG (Wu-CAHG) stands for the “Web Content Authoring Guidelines”, put forth by the W3C (World Wide Web Consortium). WCAG 1.0 was released as a Recommendation in 1999, and WCAG 2.0 is now in Candidate Recommendation status. The Section 508 Standards were actually based on WCAG 1.0; Jim Thatcher has a side-by-side comparison of the two[…]

what’s the deal with… Web Accessibility and Section 508?

Anyone who has heard me speak about web accessibility knows that I typically call out two motivating factors behind accessibility: usability and regulatory compliance. Let’s face it, usability can be a hard sell. But if an organization is being tasked with meeting certain standards/guidelines/laws, there may be no choice. The trick, therefore, is knowing if[…]

what’s the deal with… personalization

Personalization is the idea of tailoring an experience to a specific individual. This is particularly prevalent in e-Commerce. There are a few ways to achieve this. The ATG e-Commerce platform uses ‘a scenario engine’ to provide personalized content. The engine uses a rules-based system, either based on user attributes or user behaviour. These can be[…]

what’s the deal with… #hashtags on twitter?

I am starting a new section on my blog, called “what’s the deal with…”. Recently I’ve found a need to preface most of my discussions by setting expectations about semantics. Moving forward, I will be sharing some of my thoughts/opinions/insights on various buzzwords, trends or topics. Twitter is steadily gaining in popularity, despite its lack[…]

what’s the deal with…Agile Software Development

I am starting a new section on my blog, called “what’s the deal with…”. Recently I’ve found a need to preface most of my discussions by setting expectations about semantics. Moving forward, I will be sharing some of my thoughts/opinions/insights on various buzzwords, trends or topics. When I worked at LexisNexis, I had the opportunity[…]